We fulfill your ecommerce orders from Portugal.

Your stock arrives in Portugal once, in bulk, and we arrange customs clearance. It is usually released for free circulation on arrival, and from then on it counts as EU goods and moves anywhere in the EU with no further customs step.

When a customer orders, the order reaches us from your store or marketplace through our integration layer. We pick and pack it with your packaging, inserts and labels, and dispatch it from Portugal. For an order delivered within the EU VAT area there is no border, so nothing is paid or collected at the door.

Since 1 July 2026, Council Regulation (EU) 2026/382 applies a temporary EUR 3 customs duty per item, until 1 July 2028, plus a EUR 2 per item EU handling fee from 1 November 2026. It covers low-value consignments of EUR 150 or less sold at a distance to consumers from outside the EU. The European Commission defines an item as goods sharing the same tariff classification, description and, where applicable, origin, whatever the quantity.

An order picked from stock already released for free circulation ships from inside the EU. It is not an import, so the per-item duty does not apply. The bulk shipment pays the normal duty and import VAT at its release.

One stock pool serves your own webstore, your marketplaces and your business buyers. A consumer parcel, a marketplace order and a wholesale pallet all draw on the same inventory, so you hold one stock in Europe, not one per channel, and you see it from your own systems.

On marketplaces, VAT works differently for a seller established outside the EU: the marketplace is treated as the seller for VAT, and it charges and pays the consumer VAT (Article 14a(2) of the VAT Directive).

In Portugal we deliver single parcels and full pallets alike: last-mile, express, groupage and full truckloads, from our warehouses with dedicated vehicles.

Beyond Portugal, we have our own road lines to Spain, Benelux, Italy, the United Kingdom and Switzerland, with express options, plus sea and air freight. Deliveries inside the EU move with no customs step. Orders to the United Kingdom and Switzerland leave the customs union and go through export and import formalities on the way.

When you sell from stock in Portugal to a consumer in another member state, VAT is due in the customer's country. The EUR 10,000 threshold in Article 59c of the VAT Directive applies only to sellers established in a single member state. A seller established outside the EU therefore owes VAT in the customer's member state from the very start.

The Union One-Stop-Shop (OSS) lets that VAT be reported through one return instead of a registration in each country, and we take care of OSS VAT on your consumer sales, under one OSS registration in your name. Import VAT on the bulk shipment is separate: it falls due when that shipment is released.