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WHAT WE RUN

Every step runs on the same stock, inside the EU.

EFC stores, ships, assembles and takes back your goods inside the EU, and handles product compliance. We run it from intake to delivery, so you do not coordinate separate vendors yourself. You do not need an EU company of your own.

HOW IT RUNS

Every order leaves from stock that is already inside the EU.

Your stock arrives as one bulk import. On the usual route it is released for free circulation on arrival. It is then cleared, with duty and import VAT accounted for, and free to move anywhere in the EU. Higher-value goods that move in smaller volumes can wait in a bonded warehouse instead, where duty and import VAT are paid at each release. From then on, we store, pick, pack, assemble, ship and take back the same stock. An order to a customer in the EU is a delivery inside the EU, not a parcel arriving from abroad.

We are not a distributor. We do not buy your goods, so your customers and your margin stay with you.

The full breadth

Each service covers more work than its card shows.

The list groups that work the way the operation runs it. The full map shows every part on one page.

Business development is not among the cards above, because it is run as one continuing engagement of its own. It covers market and competitor research, the go-to-market strategy and the ongoing management of each market, in Europe, the United States and beyond.

Open the full map of the operation

Storage and the warehouse floor

  • Inbound receiving: receive, scan, shelve
  • Barcode scanning, SKU creation and onboarding
  • Pallet storage on racked positions
  • Shelf, box and bulk storage classes
  • Multi-site storage network
  • Temperature-controlled storage, where a product requires it
  • Spare-parts pool management
  • Lot tracking and FIFO rotation
  • Inventory tracking and reconciliation

Value-added and special operations

  • Kitting and bundle building
  • Product and component assembly
  • Device prep and firmware flashing
  • Repacking and custom packaging
  • Product and barcode labeling and relabeling
  • Local-language inserts
  • Bag sealing, shrink wrapping, product tagging
  • Marketplace preparation
  • Refurbishment
  • Quality control: visual inspection, QA verification and product testing
  • Open-box verification and hourly special-operations work

Order fulfilment

  • B2C pick and pack
  • B2B pick and pack, outbound pallet build
  • Order processing and packaging
  • Same-day processing before a morning cut-off
  • Dispatch management

Returns and RMA

  • EU return address provision
  • RMA processing and return receiving
  • Inspection, condition grading, logging
  • Restocking to sellable inventory
  • Exchange handling and disposal
  • Return shipment to country of origin when required

Customs and bonded

  • Customs clearance per inbound shipment
  • Import declarations and documentation
  • HS code classification handling
  • Bonded entry workflow, goods under bond until final clearance
  • Duty and import VAT deferral until goods are released
  • Bonded storage under customs authorisation, no time limit

Regulatory, fiscal and market access

  • EU Importer of Record
  • Fiscal representation, appointment and registration
  • VAT and EORI registration setup
  • Import VAT auto-liquidation, postponed accounting
  • OSS VAT registration and filing
  • Local VAT invoicing and compliance administration
  • Quality agreement, SOPs and training for regulated accounts
  • GPSR European Responsible Person for in-scope consumer products

Freight and distribution

  • EU-wide courier distribution, 48 to 72 hours
  • Carrier label generation, client courier accounts supported
  • Single-box parcel and full-pallet shipments
  • International transport inbound and outbound, DAP or DDP
  • End-customer delivery coordination
  • Tracking and proof of delivery
  • Destinations beyond the EU on request

Systems, reporting and the account

  • WMS client portal and digital inventory management
  • Real-time stock visibility and stock reports
  • E-commerce platform integration and automatic order import
  • Monthly operational reporting
  • A dedicated account manager
  • An onboarding path: assessment, account opening, registrations, first inbound
  • Transparent activity-based billing, scope adjustable on notice

Sectors

Medtech, cosmetics and industrial goods each keep their own handling rules.

The operation does not change from sector to sector. What changes is how we handle each product: its storage conditions, its paperwork and the way it ships.

Drawing of one European base serving products from many different sectors.
One base in Portugal, serving products from many sectors.

What buyers ask

Questions about running your stock from inside the EU.

EFC runs warehousing, fulfillment, compliance, assembly, delivery and returns inside the EU, all from the same stock. Consumer orders and business orders draw on that stock alike.

Do non-EU brands need a European entity to sell in the EU?

No. A brand from outside the EU can run its European operation through EFC without forming an EU company. EFC holds the stock, handles compliance, assembles, ships and takes back returns inside the single market. The brand reaches EU customers without its own legal entity, payroll or warehouse.

Who is the importer of record when stock enters the EU?

EFC can act as importer of record: the party named as importer on the customs declaration. The goods are then declared in the name of a party established in the EU, not the brand. So a brand based outside the EU can bring stock in and sell it without registering as an importer in each member state.

How many times does imported stock clear EU customs?

Imported stock enters the EU once, as a bulk import. Most stock is released for free circulation when it arrives, and duty and import VAT fall due at that point. Stock held under bond is released as it is needed, and each release is declared and taxed on its own. What does not come back is the border. Orders reach the customer as deliveries inside the EU, with no customs step between the warehouse and the door.

Do the services work as separate products?

EFC runs them as one system on the same stock, not as separate parts from separate vendors. Warehousing, fulfillment, compliance, assembly, last-mile delivery and returns all work on stock that is already in place. Most brands start with these services, and the full offering is wider.

What does running every step on the same stock save?

It removes the handoffs between separate vendors, and each handoff adds cost and delay. When EFC runs every step, those handoffs go. The brand no longer pays extra margins, reconciliation work and waiting time between a broker, a warehouse and a compliance provider.

Can the same stock serve consumer and business orders?

Yes. The same stock serves consumer parcels and business pallets, so a brand does not keep two inventories or two cost bases. From inside the EU, it supplies the webstore, the marketplace and the wholesale buyer.

What does the brand still control once EFC runs the operation?

The brand keeps the customer relationship, the pricing, and the identity on the box. EFC runs the operation behind it: stock, picking, packing, compliance, dispatch, and returns. The customer sees the brand and a delivery from inside the EU, not the operator.

Is EFC a distributor?

No. A distributor buys the goods, resells them and owns the customer relationship. EFC does not buy the brand's goods. It runs the brand's European operation, and the brand keeps its customers and its margin.