Two strengths, one operation.

The brand contracts with EFC. EFC holds the commercial relationship and presents the whole as one operation, and the arrangement with Warelog sits behind that as the logistics backbone. The brand does not sign or manage a separate warehouse contract, which is what keeps it to one account and a single point of contact.

No. This is a partnership, not a resale. EFC does not buy warehouse space and mark it up. The warehouse space and the freight network are Warelog’s, and the bonded capability is Warelog’s licensed service, delivered through the partnership; EFC brings the market access, the systems integration, and the account layer. The brand sees one European operation, with the seam inside the operation handled internally.

EFC is the brand’s single point of contact for the whole operation, from import and VAT to warehousing, dispatch, and returns. The brand does not coordinate between two operators or chase a handover, because the seam inside the operation is handled internally. One account covers the whole operation.

The brand keeps the brand, the customer relationship, and the margin in full: neither EFC nor Warelog takes ownership of the brand’s customers. Stock and order data sit in the operation that the brand reads through EFC’s integration layer, so the brand stays in control of its inventory and order information. The partnership runs the operation; it does not absorb the brand.

As one account and one operation, honest about whose strength is whose. The physical and logistics side is Warelog’s: the bonded customs warehousing as their licensed service, customs clearance and import handling, ANPC-licensed dangerous-goods handling, storage, and the European freight lines, delivered through the partnership. The commercial and regulatory access side is EFC’s: the Importer of Record function, fiscal representation, OSS VAT, the GPSR Responsible Person credential for consumer products, the fulfilment execution across B2B, D2C, and marketplace, and the API and integration layer. The brand deals with one account; the panel above sets out what the operation covers in full.

Yes. Warelog has run continuously since 2005 and is certified to ISO 9001:2015, with bonded customs warehousing at three Portuguese sites and Arrifana alongside them, a dangerous-goods-licensed fleet, and named European road lines built out market by market. EFC joins its market-access layer to that backbone as a peer, not a reseller marking up someone else’s warehouse space. The base is already running, not a plan on paper. The full credentials, the named sites, and the capacity are set out on the operating-base page.

The API and integration layer is EFC’s. EFC connects the brand’s store, marketplace, and ERP to the operation, and reads stock and movements from the backbone’s warehouse-management system, so the brand runs the operation remotely from its own systems. The integration layer is part of EFC’s role, not a gap in the backbone.

It is not a resale of warehouse space, and not two separate contracts the brand has to manage. It is not a customs-broker licence claim about EFC: the activity is customs clearance and import handling. It is not a notified body, not CE or device certification, and not an MDR Authorised Representative or EC REP. The ANPC dangerous-goods licence is a storage and handling capability of the backbone, not a regulatory clearance for the brand’s product. The GPSR Responsible Person credential is a separate, consumer-products-only role on its own page.