LAST MILE
How do orders reach EU customers from EFC?
Orders dispatched by EFC reach EU customers from inside the EU. The stock is released for free circulation before the order ships, usually on arrival. The parcel is therefore not an inbound international shipment and crosses no border on its way. Customers get local delivery times and a local sender, not a cross-border arrival. Last mile is the visible end of a model that keeps the stock inside the market rather than shipping to it.
THE STANDARD
A final leg inside the EU
Goods in free circulation move as Union goods within the EU, so the final leg is carriage within the EU rather than an import event. No import clears at the destination, because the goods were already inside the EU before the order was placed. The brand identity stays on the parcel, which arrives from inside the EU.
THE FINAL LEG
What the customer sees is a local delivery.
One order leaves the dispatch bench and fans out across the city. To the buyer it reads as an order from inside the EU, with a local sender, return address and delivery window.
AT THE DOOR
What the customer meets at the door
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The parcel travels as carriage within the EU, so no import clears at the destination and nothing is collected at the door.
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The customer sees the brand's identity on the parcel, with a local sender and a local delivery window.
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Delivery windows read as local, because the goods were inside the EU before the order was placed.
THE FREIGHT REACH
The named lines the freight actually runs on: road, sea and air, corridor by corridor.
Inside Portugal the delivery is run, not brokered. Last Mile to the door, and Express where the order cannot wait. Full-truckload for the heavy consignment, and groupage when the volume is part of a load. The entire fleet is licensed to carry ADR/IMO-classified goods. A shipment that carries a hazard class moves on the same lines as everything else, end to end.
The reach is the whole country. One operating account covers the national distribution, so a brand does not assemble a patchwork of regional carriers behind its EU delivery.
NATIONAL DISTRIBUTION
Across Portugal, on one account.
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Last Mile
Final delivery to the receiving address, anywhere in Portugal.
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Express
The time-critical order, moved on the fast line.
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Full truckload
A dedicated vehicle for the heavy or full-load consignment.
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Groupage
Part-load freight consolidated onto a shared line.
INTERNATIONAL ROAD LINES
Own lines into Europe, on a fixed cadence.
- Benelux Own line, twice weekly plus express
- Italy Own line, plus the Gamco corridor daily from Italy
- United Kingdom Own line, twice weekly plus express
- Switzerland Own line, twice weekly plus express
- Spain Own line, twice weekly plus express
The lines run on a fixed cadence, twice weekly with an express option, so a brand can plan dispatch against a schedule, not against availability. The Gamco corridor adds a daily service from Italy and a twice-weekly service from Portugal.
SEA AND AIR
The longer legs, through named hubs.
Beyond the road network, sea and air carry the longer legs, and the freight moves through named hubs rather than wherever space happens to open.
Sea
FCL and LCL, project cargo, cross-trade and consolidation, with intermodal routing through Amsterdam and Algeciras.
Air
Regular, express, courier and charter, cross-trade between third countries, with intermodal routing through Amsterdam and Madrid.
Shipments run door to door, with online tracking from collection to delivery.
The national fleet and the international lines are operated by Warelog, our logistics partner in Portugal.
Related operations
What buyers ask
What brands ask about last-mile delivery inside the EU.
The goods are already inside the customs union. Once an order is released, it travels to the customer within the EU rather than across a customs border.
Why is there no customs step at delivery?
Because the goods were already inside the destination before the order was placed. The stock is released for free circulation before the order ships, usually on arrival, and moves as Union goods within the customs union. No import clears on the final leg, and there is nothing to collect at the door.
Does the operation also move goods to other European countries?
Yes. The operation runs its own international road lines, including Benelux, Italy, Spain, the UK, and Switzerland, twice weekly with express options. It also runs sea and air freight. Deliveries inside the EU move with no customs step. UK and Swiss deliveries leave the customs union and clear export and import customs.
How does this connect to the 2026 customs reform on small parcels?
It sidesteps the per-item charge. Council Regulation (EU) 2026/382 sets a EUR 3 customs duty per item from 1 July 2026. It applies to distance-sale consignments of EUR 150 or less sent to consumers from outside the EU. An order shipped from in-market stock is a delivery from inside the EU, not an import, so it does not trigger that charge. The reform page covers the mechanism in full.
DELIVERY LINES
Match the brand's destinations to the delivery lines
Send a few details on destinations, order sizes and any hazard classes. The operations team will reply on the lines that fit.
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