Marketplace

Selling across several channels and watching customs and returns never line up across any of them?

We harmonise customs across your channels in real time, so every order clears on the same logic, and your returns come into one workflow that gets items ready to sell again.

How we work across channels

One logic, every channel.

We harmonise customs across your channels in real time, so every order clears on the same logic no matter where it sold. Returns come into one workflow that checks, restocks, and relists items ready to sell again.

Every order clears the same way wherever it sold, and returns come back into one workflow.

How we run it

One logic across every channel you sell on.

  1. Customs harmonised in real time

    Every order clears on the same logic in real time, no matter which channel it sold on.

  2. One returns workflow

    Returns from every channel come into one workflow, instead of a separate process per marketplace.

  3. Checked, restocked, relisted

    That workflow checks each return, restocks it, and relists items ready to sell again.

Where your orders go

Marketplace, your own store, and wholesale, one stock pool.

Selling on several channels does not have to mean several inventories. Marketplace orders, your own store orders, and wholesale orders to business buyers all draw on the same held stock inside the EU.

Marketplace, your own store, and wholesale, one stock pool.: 3 operational facts.
Where What happens
Every channel, one inventory Orders from every channel pick from one stock pool, so you are not splitting stock between marketplaces.
B2B alongside D2C Wholesale and business orders ship as B2B freight from the same stock your marketplace orders pick from.
Available inside the EU Stock is in and cleared before it sells, and every order, on every channel, clears on the same logic.

THE BASE FOR THIS SECTOR

How the European base serves Marketplace.

For marketplace brands the base holds bonded stock close to the buyer, preps and ships marketplace orders, and handles returns, all from one cleared pool.

  • Bonded customs warehouse Marketplace Stock can be held in a bonded customs warehouse, so duty and import VAT are deferred until each order ships.
  • Full fulfilment Marketplace Full fulfilment covers B2C and B2B pick and pack, assembly and kitting, returns and RMA, repairs, marketplace prep, and tailor-made work.
  • OSS VAT across the 27 Marketplace One-Stop-Shop VAT is filed across the 27 EU member states from a single registration, so cross-border sales settle through one return.
  • Duty and import VAT deferred Marketplace Duty and import VAT are deferred until the goods are sold, so unsold inventory carries no border tax.

The European operating base

Your stock lands in one bonded pool inside the EU. Duty and import VAT wait until each order ships.

Your inventory lands in a bonded customs warehouse inside the EU, in one import event, and rests close to the buyer. While it sits there, duty and import VAT are deferred until each order ships, so unsold stock carries no border tax. It is held to the conditions the product needs, and the same cleared pool then feeds every channel you sell through, with returns coming back into one workflow.

  • Marketplace

    Marketplace orders are picked, prepped to each platform's requirements, and shipped from the held pool, handled once, at bulk import and moving as domestic freight from then on.

  • D2C

    Direct-to-consumer parcels draw from the same stock, with One-Stop-Shop VAT settled across the 27 member states through a single return.

  • B2B

    Wholesale and trade orders ship from that one pool as well, so a marketplace order, a consumer parcel, and a B2B pallet all leave the same cleared inventory.

One bonded pool behind every channel, with returns checked, restocked, and relisted in the same operation.

How it plays out

Two situations, run this way, end to end.

  1. The situation

    A seller live on several marketplaces at once, each channel clearing customs its own way, so no two orders were treated alike.

    What runs

    We harmonise customs across the channels in real time, so every order clears on the same logic no matter where it sold.

    What changes

    One logic replaces a different surprise per channel.

  2. The situation

    Returns arriving from every marketplace into a separate process per channel, with sellable stock sitting unsellable in the backlog.

    What runs

    Every return comes into one workflow that checks, restocks, and relists items ready to sell again.

    What changes

    Returned items go back on sale instead of going missing inside a process.

What you can count on

Flexible. Unified.

However many channels you add, you are running one inventory and one set of rules, not a separate operation behind each storefront.

What you can count on

  1. Flexible
  2. Unified
  3. Audited

What buyers ask

What Marketplace brands ask before they move stock into Europe.

How does customs work across our different sales channels?

EFC harmonises customs across your channels in real time, so every order clears on the same logic, no matter which channel it sold on.

Do we have to split stock between marketplaces, or does one pool feed them all?

EFC picks every channel from one held stock pool inside the EU, so you are not pre-allocating units to one marketplace and starving another. A unit is available to whichever channel sells it first, which is what keeps a multi-channel seller from overselling a split inventory.

How is VAT handled when the same product sells across borders on several consumer channels?

Because EFC dispatches from stock already inside the EU, a cross-border consumer order is a domestic dispatch rather than an import into the buyer country, the case the EU One-Stop-Shop VAT scheme is built for. One VAT logic covers the consumer channels instead of a customs event per parcel per marketplace.

Where do returns from different marketplaces go, and what happens to a returned item?

EFC brings returns from every channel into one workflow, instead of a separate process per marketplace, and that workflow checks each return, restocks it, and relists items ready to sell again. Sellable stock goes back on sale rather than sitting unsorted in a per-channel backlog.

How quickly does a returned, resellable item become available to sell again?

EFC relists a checked, restocked item back into the same one stock pool, so it becomes available to every channel at once rather than to the single channel it came back from. The faster an item is back in the pool, the less stock sits idle as a return.

Who acts as Responsible Person for in-scope consumer products we list?

EFC acts as your Responsible Person under GPSR for in-scope consumer products, so a consumer launch is cleared to sell.

Can wholesale run from the same stock as our marketplace orders?

EFC ships wholesale and business orders as B2B freight from the same stock your marketplace orders pick from.

How do we start with EFC for marketplace selling?

EFC starts from where you sell, then shows you how customs and returns line up on one logic. Tell us your channels to begin.

EFC

Marketplace

Talk to us about unifying your channels into Europe.

Tell us where you sell. We will show you how customs and returns line up on one logic.

Get a quote